Terms of Service
Our repair terms: quotes, parts, warranty, data and liability. Written to be read, not to hide anything.
Last updated 2026-09-21
Diagnosis and quotes
Diagnosis is free and carries no obligation. We provide a fixed written quote before any repair work begins. If you decline, you pay nothing and your device is returned in the condition it arrived in.
Parts
We use genuine Apple service parts where they are obtainable for the model concerned, and premium OEM-grade parts where they are not. Your quote states which is being used. B2 is an independent repair provider and is not an Apple Authorised Service Provider.
Warranty
Completed repairs carry a six-month warranty on the replaced part and on our workmanship, stated on your invoice and honoured at any B2 store. The warranty does not cover subsequent physical damage, liquid ingress, damage caused by third-party repair after ours, or faults unrelated to the work carried out. Producing the original invoice is required for a warranty claim.
Apple warranty
Repair by an independent provider may void any remaining Apple warranty or AppleCare+ cover. Where we believe your device is still covered by Apple, we will tell you before proceeding.
Data
Back up your device before any repair. While screen, battery, port and camera work does not touch your data, logic-board and liquid-damage repairs carry inherent risk. B2 is not liable for data loss.
Uncollected devices
Devices left uncollected for more than 90 days after we notify you that the repair is complete may be disposed of to recover costs, following written notice.
Pricing
Prices shown on this website are indicative starting figures and are not an offer. The written quote issued after diagnosis is the binding price.
Liability
Our liability in respect of any repair is limited to the amount paid for that repair.