Privacy Policy

What we collect

When you use the repair form, call us or message us on WhatsApp, we collect your name, phone number, device details and the fault description. That is all we need to quote and carry out a repair.

Why we collect it

To give you a quote, to carry out the repair you asked for, to contact you about that repair, and to honour your warranty. Nothing else.

What we don't do

We do not sell your data. We do not share it with advertisers or third-party marketers. We do not send marketing messages unless you ask us to.

Your device data

We do not access personal content on your device. Where a repair genuinely requires your passcode — testing Face ID or a display, for example — we will ask, explain why, and you can decline. Devices are never left unattended in a public area of the store.

Retention

Repair records and invoices are kept for the duration of the warranty period and as required for tax and GST compliance, then deleted.

Cookies

This website uses no advertising or tracking cookies. Your browser may store a colour-theme preference locally; that never leaves your device.

Your rights

You can ask us what we hold about you, ask for it to be corrected, or ask for it to be deleted where we are not legally required to keep it. Email info@b2appleservicecenter.com and we will respond within 30 days.