Fifteen years, over 10,000 devices — now in Margao
B2 started as one counter and one technician who refused to tell customers a board was dead when it wasn't. That is still, more or less, the whole business model.
What we actually do differently
Most repair shops are parts-swappers. A device comes in, a whole assembly goes out, and the customer pays for a component that was very likely fine. It's faster for the shop and more expensive for you.
We do board-level repair in-house, under a microscope. When a MacBook won't power on, we find out whether it's a blown fuse worth ₹20 or a genuinely dead board — and we tell you which, even when the honest answer costs us the bigger invoice. That single habit is where most of our 880+ reviews come from.
Founded by Shripal Salecha
Shripal Salecha opened the first B2 counter in Kalyan in 2010, repairing phones when most people still took a broken handset to the company showroom and accepted whatever they were told. The Panaji store followed as Goa's Apple population grew, and Margao opened this year because South Goa customers were driving an hour each way to reach us.
Independent, and clear about it
We are not an Apple Authorised Service Provider, and we don't pretend to be. Being independent is what lets us repair devices Apple would only replace, work at component level, and price out-of-warranty jobs far below Apple's rates. The trade-off is real and we state it plainly: if your device is still covered by Apple's warranty or AppleCare+, go to Apple. Bringing it to us would void that cover, and we'll tell you so before you hand it over.
What we promise
- Free diagnosis on every device, with no obligation to proceed
- A fixed written quote before any work starts — the number never moves afterwards
- Clear disclosure of whether a genuine or premium OEM part is going in
- Six months of written warranty on part and workmanship, honoured at every B2 store
- An honest "this isn't worth repairing" when that's the truth
The promises, unpacked
Genuine-grade parts, and we say which grade
Original where original exists, premium OEM where it doesn't — and we tell you which one is going in your device before we fit it. No quiet substitutions.
Most repairs the same day
Screens and batteries are often done in 45 minutes to two hours. You wait with a coffee instead of leaving your phone for a week.
6-month warranty in writing
Every repair carries a written six-month warranty on the part and the workmanship. Bring the bill, we sort it out, no argument.
Free diagnosis, fixed quote, your call
We open it, find the fault and send you a fixed price. If you say no, you pay nothing and take the device home. Zero diagnosis fee.
Technicians, not counter staff
Board-level repair done in-house under a microscope. The person who diagnoses your device is the person who fixes it.
Your data stays yours
We don't ask for your passcode unless a repair genuinely needs it, and nothing leaves the workshop. Data recovery available where boards are dead.
Come and test the claim.
Free diagnosis at our Margao store. If we can't beat the quote you were given elsewhere, we'll say so.